Last updated: 9/9/2025
1. Information We Collect
We collect information you provide directly to us, such as when you:
- Create an account
- Complete your profile
- Submit writing tasks
- Take vocabulary quizzes
- Contact our support team
This information may include:
- Name and email address
- Profile information (date of birth, English level, institution)
- Writing submissions and responses
- Quiz results and progress data
- Usage analytics and preferences
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process your writing submissions and provide AI feedback
- Track your progress and provide personalized recommendations
- Send you important updates about our services
- Improve our platform and develop new features
- Ensure the security and integrity of our platform
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and safety
- With service providers who assist in operating our platform (under strict confidentiality agreements)
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your account and associated data at any time.
6. Your Rights
You have the right to:
- Access your personal information
- Update or correct your information
- Request deletion of your account
- Opt out of marketing communications
- Export your data
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.
8. Third-Party Services
Our platform may integrate with third-party services (such as authentication providers). These services have their own privacy policies, and we encourage you to review them.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us.
10. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: hi@gainscores.com
By using GainScore, you acknowledge that you have read and understood this Privacy Policy.